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Customer Service & Support

Acronis Support mission:
to create Customer success.
Acronis Support vision:
to be the undisputed leader in software service and support.

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Customer Handbook

Learn the keys to managing your account and products and working effectively with Acronis Support

Backup Solution Wizard

The Acronis Backup Solution Wizard will help you compile an order depending on the IT-infrastructure of your company and additional needs for simplified management of backups.

Acronis Backup & Recovery Comparison Chart

Full list of features coming with each license of Acronis Backup & Recovery 11.5.

Customer Testimonials

I would like to thank you for, besides of the useful and reliable software, for the very friendly and correct support backup. Keep up the good work, so I can keep on being a happy customer!

Jason N.

Customer Central Awards

2012 Top Ranking Performers, 1st place in Best Help Desk
IQPC Call Center Excellence Awards: Runner-Up in best Call Center
ICMI Global Call Center of the Year Award, 2011 Silver Award for Strategic Value
CCG Russian and CIS Call Center Awards, 2012 Best Small Call Center

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Customer Central Management Team

"Our goal is to create Customer success"

Ed Benack
Chief Customer
Officer

"Customers come first"

Aliya Rakimgulova
Director of Customer Service and Support

"Make it Right for the Customer"

Megs Suratkal
Senior Director Global Customer
Service and Technical Support

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Customer Service & Support

Acronis Support mission:to create Customer success. Acronis Support vision:to be the undisputed leader in software service and support.

Knowledge Base

User Forums

Documentation