How much are your documents, financial information, music and digital family pictures worth? What if they were gone forever?
- Simple, automated, secure online file protection
- Protect your digital life and information with Acronis True Image Online. It's your personal digital safety deposit box, and only you can open it.
- Your data wherever you are
- Once the files are backed up online, you no longer have to carry your laptop everywhere. When you need your files, you can download them remotely from any Internet-connected PC, not just the original one on which they were stored. Click here to recover your data.
- Integrated for the ultimate in data protection
- Acronis True Image Home 2012 and Acronis True Image Online are integrated under a common user interface. You'll be able to use Acronis True Image Home 2012 for local backup because it provides the fastest file restores and because it can recover the entire PC in minutes, including the operating system. And you can use Acronis True Image Online to give you peace of mind in the event of a theft or home disaster by securing important files in a remote, secure location.
- Data privacy with government-grade encryption
- Your information belongs to you and no one else. Acronis uses industry-leading data encryption for your privacy and protection.
- Multi-PC backup
- Many families have multiple PCs and laptops in their household. Acronis True Image Online enables you to protect up to five PCs and laptops in your home with the same account.
Product Benefits:
- 250 GB of online backup for just $49.95 /year or $4.95 /month
- Backup the files on up to 5 PCs or laptops with one account
- Protect your critical files, music, photos and financial data at a secure, remote location
- Automatic, easy-to-use scheduled file-based backup and recovery
- Access these files anywhere at any time from any PC or laptop
- Seamless integration with Acronis® True Image™ Home 2012 for local and online backup in a single application
- Government-Approved data encryption for your data privacy
- Simple Set & Forget™ scheduling policy
- Adjustable settings for CPU and network bandwidth
Key Features
- Offsite Data Protection for your files, music and pictures - Automatic, scheduled file-based backup and recovery for up to 250 GB of data
- Web-based access to your data - Access and recover your files anywhere there is an internet-connected computer
- Seamless Integration with industry-leading Acronis True Image Home 2012 - You can use local backup software and your online backup service as a single application and user interface. Use Acronis True Image Home for complete system recovery and Acronis True Image Online for data protection in the event of theft or disaster
- Government-approved data encryption - AES-256 encryption ensures your data privacy and protection Incremental backups to reduce time and bandwidth - After the initial backup, Acronis True Image Online only backs up the changes since the last backup saving time and internet bandwidth. The service knows it already has a stored of the unchanged files and does not need to back up those files over the internet again.
- Adjustable settings for CPU and network bandwidth - Optimize your PC's performance by setting the amount of CPU and network bandwidth you want to allocate to your Acronis True Image Online service. Use your PC while Acronis True Image Online operates in the background without impacting your system performance.
- Recover files from multiple points in time - You can access and restore files from any backup completed in the past 45 days. If you have files that change a lot, this gives you multiple versions to access. If a file is corrupted, go back to a point where the file is not corrupted and download that one.
- Protect multiple PC's and laptops with one account - Many users and families have multiple PC's and laptops in their home. Your service can be shared by up to 5 Pc's and laptops.
- "Set & Forget" scheduling policy - Once you select the files and folders to be backed up as well as the frequency of backup, Acronis True Image Online does the rest. No further action is required. It's simple!
System Requirements
What operating systems does Acronis True Image Online support?
Acronis True Image Online is available on the following operating systems:
- Windows XP SP3 x86
- Windows XP SP3 x64
- Windows XP Professional x86 Edition
- Windows XP Professional x64 Edition
- Windows Vista SP2 (all editions)
- Windows 7 (all editions)
What are the minimum system requirements for Acronis True Image Online?
- 256 MB RAM
- Pentium 1Ghz CPU
- Internet connection
Awards & Reviews
Want to learn what leading IT specialists think about Acronis backup and recovery software? Read comprehensive reviews and see a list of Acronis True Image Online reviews!
Reviews
 |  | Online backup is becoming more and more popular. Online backup is becoming more and more popular. With so many people storing their most vital information on their computers, the idea of an automatic backup system is ideal. Acronis – a backup company – have expanded into and on the basic features of cloud online backup. |
 | | One of the more affordable and easy to use home backup solutions, Acronis, has a new Online Backup service. While local backups are important, having an offsite solution is an integral part in your complete strategy. Acronis Online Backup offers 250GB of storage to safely store your important data securely and access it from anywhere. |
 | | Need to safeguard your photos and movies? The future has now arrived, with Acronis Online Backup now both a part of Acronis True Image Home 2010 and also available as a standalone product via the Acronis website. |
 | | DaniWeb Review: Acronis Online Backup Overall this a fine backup choice. It provides a generous amount of space for a fair price. They could do a better job of defining how to get started, and the web site recovery could be better integrated with the desktop software, but after you get going, it's a very straight-forward process. |
 | | I will be honest up front and say I have been a big fan of Acronis for years. True Image Home has saved my data more times than I can remember, and I never have a problem recommending them. A few weeks ago I received an e-mail introducing the new Online Backup service, and it immediately peeked my interest, and was very anxious to try it. |
 | | This review of Acronis Online Backup will show how easy it is to backup, schedule and restore files and folders from the cloud backup solution. The Online Backup component is an integral part of the Acronis Backup and Security suite. It is also integrated closely into Acronis True Image Home but it can be used as a standalone application as well. Once the files are backed up to the secure online storage facility, the files can be recovered or viewed by you, and only you, from any Internet connected computer. |
 | | Review: Acronis True Image Home 2010 I’m willing to bet that in any review of an Acronis True Image product, the term ‘saved my bacon’ or saved my a**’ will come up. This review is no different, for it is true. I have used Acronis True Image for many, many years on almost all versions of Windows with great satisfaction. One of the true great feelings in the computing world is knowing your data is safe and you can restore it (or Windows) in a few minutes and be up and running. It’s hard to put a price on satisfaction like that! |
 | | Acronis Online Backup is an application that allows you to use an online storage service for safeguarding your most important files. In this review of Acronis Online Backup, a very important folder will be backed up and restored from the secure storage center. |
 | | How to use Acronis True Image Home 2010 with online backup storage Acronis True Image Home 2010 comes with a new feature saving your data to a secured online storage. This nice backup imaging software extends its functionality and starts to be a competitor in online backup services. Moreover, there is also new product Acronis Backup and Security which offers backup functionality together with a firewall and antivirus from BitDefender. So it targets the same users as Norton 360 from Symantec. |
 | | Acronis launches multi-PC friendly online backup app Acronis is a well-respected name in IT circles, and when they release a new application people tend to take notice. They were nice enough to give me a heads up that their online backup app for Windows was now ready for download. |
Overview demo:
Product Documentation
- Data Sheet (0.2 MB, PDF)
- User Guide (1.1 MB, PDF)
Product Support
Other resources
Frequently Asked Questions (FAQ)
About Acronis True Image Online
- What is Acronis True Image Online?
- What are the main benefits of Acronis True Image Online?
- Why should I buy a backup service at all? I have a never had a computer problem.
- Why should I buy an online backup service from Acronis?
- What makes Acronis unique?
- Do I need to buy Acronis True Image Home 2012 to use Acronis True Image Online?
- Can Acronis True Image Online and Acronis True Image Home 2012 work together?
- Why would I buy both the Acronis True Image Online service and Acronis True Image Home 2012 ?
- How many PC's and laptops can I protect using the Acronis True Image Online service?
- How does Acronis ensure the privacy of my data and files?
- How much data can I protect using the Acronis True Image Online service?
- Does Acronis True Image Online work with Apple Macs?
- Where do I go to purchase Acronis True Image Online? How much does it cost?
- What if I need more than 250GB of backup capacity?
- Will Acronis offer an online backup service for businesses?
Using Acronis True Image Online
- How does Acronis True Image Online work?
- How do I select the files I want to back up?
- How often should I back up my data?
- If my PC is turned off or my laptop is disconnected during my scheduled backup, what happens?
- How frequently can I back up my data?
- How long does it take to complete the backup?
- How do I restore a file?
- How long does it take for me to restore a file?
- How do I set my encryption key?
- I forgot my encryption key. What can I do?
- Can I restore files to a dissimilar machine with Acronis True Image Online?
- How do I find a file to recover if I do not know its complete filename?
- What if I want to recover a file and I am not sure which version I want?
- How do I know how much online backup capacity I have left?
- My backup did not run as scheduled. What happened?
- A yellow triangle appears next to be Backup Scheduler. What does this mean?
- Can I use my PC or laptop during the backup?
- Will Acronis True Image Online impact my Internet connection bandwidth?
- How do I know if a backup has been completed?
- What happens if my Internet connection is lost during a backup?
- What if I need to shut down my PC during a backup?
- Do I need technical knowledge to install Acronis True Image Home 2012 ?
- How long does it take to install and configure Acronis True Image Online?
- Can I backup external, mapped or networked drives with Acronis True Image Online?
- How do I add additional PCs to my backup service?
- What operating systems does Acronis True Image Online support?
- Does Acronis True Image Online support Windows Home Server?
- What are the minimum system requirements for Acronis True Image Online?
About Acronis True Image Home 2011 Pricing, Licensing, Support and Availability
- What languages is Acronis True Image Home 2012 available in?
- Can I try Acronis True Image Online before I purchase it?
- What happens if I do not renew my subscription?
- What customer support is available?
- How do I contact support?
- Can you tell me approximately how long I’ll have to wait for an initial response?
- How can I provide feedback about my support experience?
- Is the registration of my product mandatory?
What is Acronis True Image Online?
Acronis True Image Online is an automated service that enables users to protect their critical data and files. Your critical information is protected at a secure, remote location for you to access in the event of file deletion, file corruption, theft, PC crash or any other computer malfunction. Acronis True Image Online is your digital safety deposit box.
What are the main benefits of Acronis True Image Online?
- Automated protection and backup of your PC and its critical information
- Support for up to 5 PC’s and 250GB in one account
- Access to your files from any Internet-connected PC
- Government-approved encryption of your files for your privacy
- No worries about hardware, software or compatibility.
- Peace of mind for your digital assets and digital life
Why should I buy a backup service at all? I have a never had a computer problem.
If you have not had a PC crash, file corruption or lost data, you are lucky. But you will. Too many PC users wait until they experience data loss or a hard disk drive failure to realize they need Acronis True Image Online. How much are your files, music, pictures and financial data worth? What if they were lost forever?
Your alternative is to spend hundreds of dollars and at least a week at a PC technical support shop and hope they can recover your data.
Why should I buy an online backup service from Acronis?
Acronis True Image Home is the leader in local data protection with over 3.5 million users. Acronis has leveraged its years of development in advanced, easy to use software functionality into this online offering. You get the benefits of a proven, tested, market-leading product now available in an online, subscription based offering
What makes Acronis unique?
Only Acronis offers you the combination of an online service, Acronis True Image Online and a local backup, Acronis True Image Home 2011. You get the best of both worlds and the ultimate in data protection. Acronis True Image Home 2011 provides the fastest restore and the ability to recover the entire PC, including the operating system. Acronis True Image Online provides remote data protection in the event of theft of home disaster and you have secure access to your files, wherever you are.
Do I need to buy Acronis True Image Home 2012 to use Acronis True Image Online?
No. They are separate, independent offerings. They are licensed and priced separately.
Can Acronis True Image Online and Acronis True Image Home 2012 work together?
Yes, Acronis True Image Home 2012 and Acronis True Image Online seamlessly integrate for one user interface. Users can manage their local backup and online backups using one user interface to schedule and manage their data protection.
Acronis True Image Home 2010 customers must upgrade to the 2011 version to leverage the common user interface of both the on-premise software and the Acronis True Image Online service.
Why would I buy both the Acronis True Image Online service and Acronis True Image Home 2012 ?
At first glance, Acronis True Image Online and Acronis True Image Home 2012 provide many of the same data protection benefits. Acronis True Image Online offers the additional functionality of automatically protecting your files in case of theft of disaster in the home and you can access your files from anywhere.
Acronis True Image Home provides the fastest restore, especially for large amounts of data. If you need to restore your entire PC, this will take days with an online service, Acronis True Image Online or any of its competitors. Using Acronis True Image Home can reduce this time to minutes.
This is the great advantage of using them together. You get the ultimate in data protection. Acronis True Image Online provides that remote data protection in the event of theft of home disaster. It also enables users to have secure access to their files, wherever they may be. Acronis True Image Home 2012 provides the fastest restore and the ability to recover the entire PC, including the operating system.
The two offerings share one common user interface when used together.
How many PC's and laptops can I protect using the Acronis True Image Online service?
Acronis understands that many consumers have multiple PC's in their home. That's why our Acronis True Image Online offering can be set to protect up to five PC's per account. Other services limit users to one PC per account.
How does Acronis ensure the privacy of my data and files?
Acronis uses government approved AES-256 encryption to protect your data. Your files are encrypted before they are transferred to our secure, remote location. Using your self-created encryption key, only you can access your information.
This encryption is in addition to the traditional login and password protection scheme.
How much data can I protect using the Acronis True Image Online service?
250 GB
Does Acronis True Image Online work with Apple Macs?
No, Windows PCs only today
Where do I go to purchase Acronis True Image Online? How much does it cost?
Acronis True Image Online can be purchased on the Acronis website at: http://www.acronis.com.au/homecomputing/products/online-backup/ and the selecting "Add to Cart".
The service costs AU$59.95 / year or AU$5.95 /month.
What if I need more than 250GB of backup capacity?
Acronis currently limits its online backup service to 250 GB. Acronis continues to evaluate customer needs and demands for additional capacity sizes.
Will Acronis offer an online backup service for businesses?
Yes, Acronis will expand its online services offerings to add service to address the business market. Acronis will introduce this online backup service for business later in 2010.
How does Acronis True Image Online work?
After purchasing the subscription service, client software is downloaded to your PC or laptop and installed. You launch the application, choose the files to be backed up and then set the schedule. This takes only a couple of minutes. Acronis True Image Online does the rest. It automatically backs up and protects your information without further user involvement.
When you need to recover a file, you can either use the application on your PC or log in to your Acronis account from any Internet-connected PC and select the files or folders to restore. Double-click on the file and it will be downloaded to your system, ready to access.
How do I select the files I want to back up?
Acronis True Image Online provides three options for selecting files. On the main screen, click on "Options" and then "What to Back up."From there, you can either select "Categories" of files, "Document File" which is by file type extension or "folders" which is a traditional Windows Explorer-like tree structure. Check the boxes for the files and folders you want protected and then press the "Save and close" button.
The initial backup will be longest. Actual time depends on (A) how much data there is to backup and (B) how fast your Internet connection is. Most customers usually find that they can back up roughly 2-5 GB/day.
How often should I back up my data?
Most customers back up their data daily. Some customers choose to back up weekly; others choose to back up multiple times per day.
If my PC is turned off or my laptop is disconnected during my scheduled backup, what happens?
Your service will not be able to backup your data for that date or time. It will back up your data at the next regularly scheduled time. When you do turn your machine back on, you could manually initiate a backup selecting the "Backup Now" button on the main user screen.
How frequently can I back up my data?
Backups can be scheduled hourly. At any time, you can select the "Backup Now" button and manually start a backup.
How long does it take to complete the backup?
The initial backup will be longest. Actual time depends on (A) how much data there is to backup and (B) how fast your internet connection is. Most customers usually find that they can backup roughly 2-5 GB/day.
After the initial backup, Acronis True Image Online only backs up the files that have changed since the last backup. These incremental backups usually only take a couple minutes.
How do I restore a file?
There are a couple ways to do this. You can open your Acronis True Image Online application from your PC or laptop or log in to your Acronis account at https://www.acronis.com.au/my/index.html and select the "Recover My Data Now" button.
From there, you choose the date and time of the backup you want to access.
Next you select the files or folders to be recovered.
Then you select the location on the PC to save the file to. This PC can be the original PC or any other Internet-connected PC.
How long does it take for me to restore a file?
While Acronis cannot control the Internet or your internet connection, most file restores take just a few seconds.
How do I set my encryption key?
Encryption keys provide data protection so that only you can access your files. You only have one chance to set your encryption key and that is when you first register a PC to the Acronis True Image Online service. You will be given the option to enter your personal encryption key. This key is then used in all of your backups. Acronis has no ability to recover your encryption, please do not lose it.
I forgot my encryption key. What can I do?
Acronis has no access to your encryption key or ability to recover it. You must start over with the backups for that PC. Delete your PC from the Acronis True Image Online service. Restart your computer. Login to the Acronis True Image Online service and enter your new encryption key. You will be required to perform the initial backup again from the beginning.
Can I restore files to a dissimilar machine with Acronis True Image Online?
Yes, you can use any Internet-connected PC to access your files. Log in to your Acronis account at https://www.acronis.com.au/my/index.html and select the "Recover My Data Now" button.
How do I find a file to recover if I do not know its complete filename?
In the main screen, there is a search function on the top right. You can enter part of the filename and Acronis True Image Online will find all saved copies of files whose names match what you typed.
What if I want to recover a file and I am not sure which version I want?
In the main screen, there is a search function on the top right. You can enter the filename and Acronis True Image Online will find all saved copies of files containing the filename. You will see all backed up versions of that file with their associated size and date/time stamp. Select the version you want to restore.
How do I know how much online backup capacity I have left?
In the main screen, you will see the "free space" text and underneath that line you can read how much available, unused capacity you have.
My backup did not run as scheduled. What happened?
Check to see if there is a yellow triangle with an exclamation point to the right of the Next Backed Scheduled Date and Time. If this appears, you need to add your Windows name and password credentials to your PC. Acronis True Image Online will not run without these settings configured.
To set your Windows credentials:
- Open control panel of your PC
- Select Users account,
- Choose your current user and set the password for it.
- You may need to reboot your PC.
A yellow triangle appears next to be Backup Scheduler. What does this mean?
If this appears, you need to add your Windows name and password credentials to your PC. Acronis True Image Online will not run without these settings configured.
To set your Windows credentials:
- Open control panel of your PC
- Select Users account,
- Choose your current user and set the password for it.
- You may need to reboot your PC.
Can I use my PC or laptop during the backup?
Yes, Acronis True Image Online can run at the same time as other applications without impacting system performance. The service is pre-configured to run at a low Windows Priority setting, meaning your other applications get priority for CPU and system resources. This setting can be adjusted if you choose.
Most users configure their backup schedule to execute when they are not using their machines, eliminating any performance concerns.
Will Acronis True Image Online impact my Internet connection bandwidth?
While Acronis True Image Online necessarily must use up some network bandwidth during data transmission, you can easily limit its allocated bandwidth to minimize the impact on your other applications during the backup process. In the "Options" tab, select "Settings" and then "Storage Connection Speed" to set this limit. You can also click on the "Suspend" button in the backup window to pause a backup. When you press "Resume", the backup will continue from the point that the backup was suspended.
Most users configure their backup schedule to happen when they are not using their machines, eliminating any performance concerns.
How do I know if a backup has been completed?
There are a couple ways.
First, the service will tell you that it completed its backup and provide a date/time stamp.
Second, on the bottom of the main screen of the service, there is a rolling bar of dates. Each completed backup for a specific date will have its timestamp.
What happens if my Internet connection is lost during a backup?
Acronis True Image Online will try to reconnect in the event theI connection is lost. When the connection is re-established, the backup process will continue from the point of the disruption. Users can set the number of connection attempts and the time intervals between attempts in the "Options" tab, then select "Settings" and then "Connection Attempts".
What if I need to shut down my PC during a backup?
Acronis True Image Online has a "Suspend" button that is visible on its window during the backup process. You may press the "Suspend" button to pause a backup.
Do I need technical knowledge to install Acronis True Image Home 2012 ?
No, anyone can do it.
How long does it take to install and configure Acronis True Image Online?
In normal circumstances, this simple process only takes a few minutes and does not require computer expertise.
Can I backup external, mapped or networked drives with Acronis True Image Online?
No, Acronis only backs up your internal hard drive. This is consistent with the other Acronis offering for consumers, Acronis True Image Home 2011.
How do I add additional PCs to my backup service?
- Logon to the online backup service.
- Register a computer by selecting new computer, then type in the computer name.
What operating systems does Acronis True Image Online support?
Acronis True Image Home has been tested on the following operating systems:
- Windows XP SP3
- Windows XP Professional x64 Edition
- Windows Vista SP2 (all editions)
- Windows 7 (all editions)
Does Acronis True Image Online support Windows Home Server?
No, Windows Home Server is not supported at this time.
What are the minimum system requirements for Acronis True Image Online?
- 256 MB RAM
- Pentium 1Ghz CPU
- 256Kb/second Internet connection
What languages is Acronis True Image Home 2012 available in?
On the worldwide launch date the product will be available in English, French and German. Additional languages such as Spanish, Italian, Japanese, Korean, Simplified Chinese and Traditional Chinese will be made available at a later date.
Can I try Acronis True Image Online before I purchase it?
Yes, please visit http://www.acronis.com.au/homecomputing/products/online-backup and select the "Download Free Trial" to evaluate a 30-day trial version which allows you to protect 2 GB of your data.
What happens if I do not renew my subscription?
Acronis will provide you warnings that your service is about to expire. If you choose not to renew your service, you will not be able to backup your data. You will have 30 days after the service expiration to recover your data. After that 30 days, your data will be destroyed.
What customer support is available?
Acronis True Image Online customers receive free email and chat support as part of their subscription service. Customers also have access to the Acronis knowledge base on our website at: http://kb.acronis.com/
Additionally, customers can pay $9.95 per incident to speak with an Acronis customer service representative.
How do I contact support?
Visit the URL: http://acronis.com/support/
Can you tell me approximately how long I’ll have to wait for an initial response?
Response times vary with each program. Most customers receive a response within 24 hours.
How can I provide feedback about my support experience?
By going to www.acronis.com.au/support/, you can find a link to support experience feedback.
Is the registration of my product mandatory?
Yes, Acronis True Image Online requires an email and password. Users must register their service and their account at: https://www.acronis.com.au/my/index.html
Competitive Comparison
| Feature/Function | Acronis True Image Online | Carbonite | Dropbox | Mozy | SugarSync |
|---|---|---|---|---|---|
| Simple to use |  | | | | |
| File/Folder selection | | | | | |
| Encryption | AES-256 | Specific type not stated on website | AES-256 | AES-256 | AES-256 |
| File Versioning | | | | | |
| Multiple PC Backup per account | | | | ||
| Remote Access | | | | | |
| Flexible Deployment: Available as Standalone Service or Integrated Solution with Local System Image Backup for Fast System Restore | | ||||
| Option for Integrated Anti-virus, Anti-spam and Internet Security Software (threat prevention) | | ||||
| Vendor Does Not Throttle Upload Bandwidth After set Amount of GB Uploaded | | | | ||
| Annual Price & Capacity | $49.95 for 250GB | $54.95 for Unlimited | $119.88 for 50GB | $54.95 for Unlimited | $50 for 30GB |
Screenshots
| Acronis True Image Online Main ScreenFrom this simple user interface, you can view the files and folders that you want to backup, manually initiate a backup or a restore and see when your next backup is scheduled |
| SchedulerAcronis True Image Online is a set & forget online service. Simple select your scheduling options and then Acronis True Image Online does the rest. |
| Restore from AnywhereLogin to your Acronis account at https://www.acronis.com.au/my/, select online backup and then click the "Recover my data now" hyperlink. You will have complete access to your online files and folders wherever you are. |
Customer Stories
Online Store Benefits
Online shopping is becoming more and more popular day by day. In spite of the fact historically people are more used to buying products in large stores, in the era of computerization shopping online has become extremely simple. Noted below are just several of the numerous benefits of shopping online.
Acronis Inc. Backup software.